Skip to content

Umrah CRM Made for Umrah

Every pilgrim, every group, every document in one place.

Umrah CRM is built for the way Umrah operators work: departures, groups, families and mahrams, passports and visas, flights, hotels in Makkah and Madinah, and transport between them. Know the status of every pilgrim at a glance.

Try Live Demo Talk to Us
Modules
4
Options
24
Languages & currencies
Any
Umrah CRM screen
Best for: Umrah and Hajj operators handling groups and families.

Key features

What you get with the Umrah CRM

  • 01

    Groups & departures

    Organise pilgrims into departures, groups, families and rooms.

  • 02

    Documents

    Passports, photos and vaccination records with expiry checks.

  • 03

    Visa tracking

    Status of every visa from submission to issue.

  • 04

    Flights & seats

    Ticket numbers and seats per pilgrim, linked to group blocks.

  • 05

    Hotels & rooming

    Makkah and Madinah hotels with rooming lists by sharing.

  • 06

    Transport

    Airport, Makkah–Madinah and ziyarat transport schedules.

Inside the product

Every module, every option

A closer look at what each part of the Umrah CRM does, one option at a time.

MODULE 01

Pilgrims & groups

Everyone organised before departure.

  • Departures by date and package
  • Groups and group leaders
  • Families and mahram linking
  • Pilgrim profiles and contacts
  • Payment status per pilgrim
  • Bulk import from Excel

MODULE 02

Documents & visas

No pilgrim left behind for missing papers.

  • Passport scan and details
  • Photo and vaccination uploads
  • Passport expiry checks
  • Visa status tracking
  • Missing document alerts
  • Visa copies per pilgrim

MODULE 03

Travel arrangements

Flights, hotels and transport for the whole group.

  • Flight and ticket per pilgrim
  • Makkah and Madinah hotels
  • Rooming lists by sharing type
  • Transport and ziyarat schedule
  • Group itinerary
  • Supplier confirmations

MODULE 04

Communication

Keep pilgrims and families informed.

  • WhatsApp group updates
  • Travel document pack by email
  • Departure reminders
  • Pilgrim ID cards and badges
  • Group leader contact sheet
  • Feedback after return

Built in as standard

Ready for every market you sell in

The Umrah CRM comes with these from day one, at no extra cost.

  • Multi-language & RTL English, Arabic, Urdu and more, with full right-to-left layouts.
  • Multi-currency Show, sell and settle in any currency with rates you control.
  • White-label branding Your logo, colours, domain, emails, tickets and invoices.
  • Roles & permissions Decide exactly what every staff member and agent can see and do.
  • Multi-branch Run several branches or brands with separate staff, stock and reports.
  • One shared database Bookings, customers and payments flow between every product.
  • Secure & audited SSL, two-factor login, encrypted data and a log of every change.
  • Cloud hosted & supported Hosting, backups, updates and 24/7 technical support included.

Also included

The details that save your team hours every week

  • Built around departures and groups
  • Rooming lists for Makkah and Madinah
  • Visa and passport status at a glance
  • Works with Group Booking and Umrah Calculator

Want a guided walkthrough?

We will show you the Umrah CRM on a short video call using real examples from agencies like yours.

Book a walkthrough WhatsApp us

Works even better with

All products