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Marketing CRM

Bring past travellers back with campaigns that convert.

Use your booking data to reach the right people at the right time: Umrah offers to past pilgrims, summer deals to families, group seats to agents. Send by WhatsApp, email or SMS and see exactly which campaign turned into bookings.

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Modules
4
Options
24
Languages & currencies
Any
Marketing CRM screen
Best for: Agencies with a customer base they want to sell to again.

Key features

What you get with the Marketing CRM

  • 01

    Multi-channel campaigns

    WhatsApp, email and SMS from one campaign screen.

  • 02

    Smart segments

    Target by destination, last trip, spend, language or city.

  • 03

    Templates

    Branded templates for offers, greetings and reminders.

  • 04

    Scheduling

    Plan campaigns ahead for Ramadan, holidays and seasons.

  • 05

    Automations

    Birthday wishes, passport expiry and post-trip review requests.

  • 06

    Revenue tracking

    Opens, clicks, replies and bookings per campaign.

Inside the product

Every module, every option

A closer look at what each part of the Marketing CRM does, one option at a time.

MODULE 01

Audiences

The right message for the right people.

  • Segments from booking history
  • Filters by destination and spend
  • Language and city targeting
  • Agent and customer lists
  • Opt-in and unsubscribe handling
  • Import contacts from Excel

MODULE 02

Campaigns

Send on every channel from one place.

  • WhatsApp template messages
  • Email newsletters
  • SMS blasts
  • Image and offer cards
  • Schedule and time zones
  • Test send before launch

MODULE 03

Automations

Messages that send themselves at the right moment.

  • Welcome series for new customers
  • Birthday and anniversary wishes
  • Passport expiry reminders
  • Abandoned search follow-up
  • Post-trip review request
  • Win-back for inactive customers

MODULE 04

Results

See what every campaign earned.

  • Delivered, opened and clicked
  • Replies and unsubscribes
  • Bookings from each campaign
  • Revenue per campaign
  • A/B subject line tests
  • Export campaign reports

Built in as standard

Ready for every market you sell in

The Marketing CRM comes with these from day one, at no extra cost.

  • Multi-language & RTL English, Arabic, Urdu and more, with full right-to-left layouts.
  • Multi-currency Show, sell and settle in any currency with rates you control.
  • White-label branding Your logo, colours, domain, emails, tickets and invoices.
  • Roles & permissions Decide exactly what every staff member and agent can see and do.
  • Multi-branch Run several branches or brands with separate staff, stock and reports.
  • One shared database Bookings, customers and payments flow between every product.
  • Secure & audited SSL, two-factor login, encrypted data and a log of every change.
  • Cloud hosted & supported Hosting, backups, updates and 24/7 technical support included.

Also included

The details that save your team hours every week

  • Seasonal campaigns for Ramadan and holidays
  • Built on your real booking data
  • Unsubscribe and consent handled
  • Bookings tracked back to campaigns

Want a guided walkthrough?

We will show you the Marketing CRM on a short video call using real examples from agencies like yours.

Book a walkthrough WhatsApp us

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