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Travel CRM

Never lose a lead in a WhatsApp chat again.

Capture enquiries from your website, WhatsApp, phone and walk-ins in one place. Build quotes for packages and group trips, assign leads to your team and follow up on time, with full customer history at your fingertips.

Modules
4
Options
24
Languages & currencies
Any
Travel CRM screen
Best for: Sales teams handling Umrah, holiday and group enquiries.

Key features

What you get with the Travel CRM

  • 01

    Lead capture

    Enquiries from every channel land in one shared inbox automatically.

  • 02

    Sales pipeline

    Drag leads through stages from new enquiry to confirmed booking.

  • 03

    Quotes and itineraries

    Create professional, branded quotations and itineraries in minutes.

  • 04

    Follow-up reminders

    Tasks and reminders make sure every customer hears back on time.

  • 05

    WhatsApp and email

    Message customers from the CRM and keep every conversation on record.

  • 06

    Customer profiles

    Passport details, preferences and past trips saved for faster repeat bookings.

Inside the product

Every module, every option

A closer look at what each part of the Travel CRM does, one option at a time.

MODULE 01

Pipeline

See every deal and where it stands.

  • Custom pipeline stages
  • Drag-and-drop deal board
  • Deal value and expected date
  • Won and lost reasons
  • Filters by agent and product
  • Pipeline value reports

MODULE 02

Quotes & itineraries

Professional quotes in minutes.

  • Branded PDF quotations
  • Flights, hotels and transport lines
  • Day-by-day itineraries
  • Quote versions and approval
  • Send by WhatsApp or email
  • Convert quote to booking

MODULE 03

Tasks & follow-ups

No customer waits for an answer.

  • Follow-up tasks and due dates
  • Reminders by email and app
  • Call and meeting logs
  • Overdue task alerts
  • Team calendar
  • Auto-tasks on new leads

MODULE 04

Customers

Everything about a customer in one place.

  • Customer and family profiles
  • Passport and document storage
  • Passport expiry alerts
  • Trip and payment history
  • Notes and preferences
  • Import from Excel

Built in as standard

Ready for every market you sell in

The Travel CRM comes with these from day one, at no extra cost.

  • Multi-language & RTL English, Arabic, Urdu and more, with full right-to-left layouts.
  • Multi-currency Show, sell and settle in any currency with rates you control.
  • White-label branding Your logo, colours, domain, emails, tickets and invoices.
  • Roles & permissions Decide exactly what every staff member and agent can see and do.
  • Multi-branch Run several branches or brands with separate staff, stock and reports.
  • One shared database Bookings, customers and payments flow between every product.
  • Secure & audited SSL, two-factor login, encrypted data and a log of every change.
  • Cloud hosted & supported Hosting, backups, updates and 24/7 technical support included.

Also included

The details that save your team hours every week

  • Team performance and conversion reports
  • Group and family booking management
  • Document and passport expiry alerts
  • Linked directly to your bookings

Want a guided walkthrough?

We will show you the Travel CRM on a short video call using real examples from agencies like yours.